{"id":36499,"date":"2017-12-19T14:53:52","date_gmt":"2017-12-19T14:53:52","guid":{"rendered":"http:\/\/visualled.com\/?page_id=36499"},"modified":"2026-01-13T13:05:35","modified_gmt":"2026-01-13T12:05:35","slug":"suporte-e-servico-tecnico","status":"publish","type":"page","link":"https:\/\/visualled.com\/pt\/suporte-e-servico-tecnico\/","title":{"rendered":"SUPORTE E SERVI\u00c7O T\u00c9CNICO"},"content":{"rendered":"\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-8ee7484 ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-8ee7484.ugb-spacer{height:50px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\" id=\"servicio-de-soporte-tecnico\"><strong><strong><strong><strong><strong><strong>SUPORTE E SERVI\u00c7O T\u00c9CNICO<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h1>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><meta charset=\"utf-8\"><em>A nossa equipa de assist\u00eancia t\u00e9cnica est\u00e1 \u00e0 sua disposi\u00e7\u00e3o atrav\u00e9s das seguintes formas de contacto.<\/em><\/p>\n\n\n\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-f3c7cca ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-f3c7cca.ugb-spacer{height:20px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n<div class=\"aligncenter wp-block-ugb-container ugb-container ugb-ca53366 ugb-container--v2 ugb-container--design-plain ugb-main-block ugb--has-custom-content-width\"><style>.ugb-ca53366.ugb-container > .ugb-inner-block{max-width:1440px !important}@media screen and (min-width:768px){.ugb-ca53366.ugb-container{margin-top:0px !important;margin-bottom:0px !important;padding-top:100px !important;padding-right:35px !important;padding-bottom:50px !important;padding-left:35px !important}}@media screen and (min-width:768px){.ugb-ca53366 > .ugb-inner-block > .ugb-block-content > *{padding-top:0px !important;padding-bottom:0px !important;padding-right:0px !important;padding-left:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-ca53366-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-ca53366-content-wrapper\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"correo\">FORMAS DE CONTACTO COM O SAT DA VISUAL LED<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Em caso de qualquer incidente com o funcionamento do seu ecr\u00e3, pode contactar o servi\u00e7o t\u00e9cnico da Visual Led.<\/p>\n\n\n\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-a5cd6cf ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-a5cd6cf.ugb-spacer{height:10px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-columns ugb-columns ugb-8ad1b66 ugb-columns--design-grid ugb-columns--columns-2 ugb-main-block ugb--has-custom-content-width\"><style>.ugb-8ad1b66 > .ugb-inner-block > .ugb-block-content > .ugb-columns__item{grid-template-columns:0.90fr 1.10fr !important}.ugb-8ad1b66-content-wrapper{grid-column-gap:80px !important}.ugb-8ad1b66.ugb-columns{justify-content:center}.ugb-8ad1b66.ugb-columns > .ugb-inner-block{max-width:1440px !important}@media screen and (min-width:768px){.ugb-8ad1b66.ugb-columns{margin-top:0px !important;margin-bottom:30px !important;margin-right:0px !important;margin-left:0px !important;padding-right:0px !important;padding-left:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-columns__item ugb-8ad1b66-content-wrapper\">\n<div class=\"wp-block-ugb-column ugb-column ugb-cf77104 ugb-column--design-plain ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-cf77104.ugb-column{margin-right:0px !important;margin-left:0px !important;padding-right:0px !important;padding-left:0px !important}}@media screen and (min-width:768px){.ugb-cf77104 > .ugb-inner-block > .ugb-block-content > *{padding-top:0px !important;padding-bottom:25px !important;padding-right:25px !important;padding-left:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-cf77104-column-wrapper ugb--shadow-0\"><div class=\"ugb-column__content-wrapper\">\n<div class=\"wp-block-ugb-icon ugb-icon ugb-23a485d ugb-icon--v2 ugb-icon--design-basic ugb-main-block\"><style>.ugb-23a485d .ugb-icon__icon .ugb-icon-inner-svg,.ugb-23a485d .ugb-icon__icon .ugb-icon-inner-svg svg{width:70px !important;height:70px !important}.ugb-23a485d .ugb-icon__icon .ugb-icon-inner-svg{color:var(--ast-global-color-8) !important}.ugb-23a485d .ugb-icon__icon{opacity:1 !important}.ugb-23a485d .ugb-icon__icon .ugb-icon__bg-shape{fill:var(--ast-global-color-5) !important;color:var(--ast-global-color-5) !important;opacity:1 !important;transform:translateX(-50%) translateY(-50%) !important}.ugb-23a485d .ugb-icon__title{color:var(--stk-global-color-4946,#202020)}@media screen and (min-width:768px){.ugb-23a485d.ugb-icon{margin-top:0px !important;margin-bottom:0px !important;margin-right:0px !important;margin-left:0px !important;padding-top:20px !important;padding-bottom:20px !important}}.ugb-23a485d .ugb-icon__icon .ugb-icon-inner-svg,.ugb-23a485d .ugb-icon__icon .ugb-icon-inner-svg svg *{color:var(--ast-global-color-8) !important;fill:var(--ast-global-color-8) !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-icon__content-wrapper\"><div class=\"ugb-icon__item ugb-icon__item1\"><a class=\"ugb-icon__icon\" rel=\"\" href=\"mailto:soporte@visualled.com\"><div class=\"ugb-icon__bg-shape-wrapper\"><div class=\"ugb-icon-inner-svg\"><svg data-prefix=\"fas\" data-icon=\"mail-bulk\" class=\"svg-inline--fa fa-mail-bulk fa-w-18\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><path fill=\"currentColor\" d=\"M160 448c-25.6 0-51.2-22.4-64-32-64-44.8-83.2-60.8-96-70.4V480c0 17.67 14.33 32 32 32h256c17.67 0 32-14.33 32-32V345.6c-12.8 9.6-32 25.6-96 70.4-12.8 9.6-38.4 32-64 32zm128-192H32c-17.67 0-32 14.33-32 32v16c25.6 19.2 22.4 19.2 115.2 86.4 9.6 6.4 28.8 25.6 44.8 25.6s35.2-19.2 44.8-22.4c92.8-67.2 89.6-67.2 115.2-86.4V288c0-17.67-14.33-32-32-32zm256-96H224c-17.67 0-32 14.33-32 32v32h96c33.21 0 60.59 25.42 63.71 57.82l.29-.22V416h192c17.67 0 32-14.33 32-32V192c0-17.67-14.33-32-32-32zm-32 128h-64v-64h64v64zm-352-96c0-35.29 28.71-64 64-64h224V32c0-17.67-14.33-32-32-32H96C78.33 0 64 14.33 64 32v192h96v-32z\"><\/path><\/svg><\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 600 600\" class=\"ugb-icon__bg-shape\"><path d=\"M533 60.5c61.7 60.1 87.1 170.1 49.1 226.7-38.2 56.6-139.8 60-204.4 77.5s-92 49.1-159.9 61.9c-67.7 13-175.7 7.1-207.4-46.6-31.7-53.6 13.1-155.1 69.9-229.9C137.3 75.4 206 27.2 289.5 8.5 373-10.4 471.2.3 533 60.5zM508.8 599.9c-74.2 3.1-175.9-109-152.6-168.3 23.3-59.2 171.6-65.4 222.5-9.3 50.8 56 4.2 174.6-69.9 177.6zM81.8 68.6c-13.3 23.1-65.6 23.8-78.5.9C-9.5 46.6 17.2.3 43.3 0c26.2-.3 51.9 45.4 38.5 68.6z\"><\/path><\/svg><\/div><\/a><h3 class=\"ugb-icon__title\"><strong><strong>CORREIO ELETR\u00d3NICO<\/strong><\/strong><\/h3><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Envie um correio eletr\u00f4nico para o nosso departamento t\u00e9cnico.&nbsp;<strong>Este \u00e9 o m\u00e9todo mais recomend\u00e1vel para registar uma incid\u00eancia<\/strong>. O nosso \u00edndice de resolu\u00e7\u00e3o satisfat\u00f3ria de quest\u00f5es via correio eletr\u00f3nico \u00e9 de mais de 90%<\/p>\n\n\n\n<div class=\"wp-block-ugb-icon ugb-icon ugb-a700f62 ugb-icon--v2 ugb-icon--design-basic ugb-main-block\"><style>.ugb-a700f62 .ugb-icon__icon .ugb-icon-inner-svg,.ugb-a700f62 .ugb-icon__icon .ugb-icon-inner-svg svg{width:70px !important;height:70px !important}.ugb-a700f62 .ugb-icon__icon .ugb-icon-inner-svg{color:var(--ast-global-color-8) !important}.ugb-a700f62 .ugb-icon__icon{opacity:1 !important}.ugb-a700f62 .ugb-icon__icon .ugb-icon__bg-shape{fill:var(--ast-global-color-5) !important;color:var(--ast-global-color-5) !important;opacity:1 !important;transform:translateX(-50%) translateY(-50%) !important}.ugb-a700f62 .ugb-icon__title{color:var(--ast-global-color-8)}@media screen and (min-width:768px){.ugb-a700f62.ugb-icon{margin-top:0px !important;margin-bottom:0px !important;margin-right:0px !important;margin-left:0px !important;padding-top:50px !important;padding-bottom:20px !important}}.ugb-a700f62 .ugb-icon__icon .ugb-icon-inner-svg,.ugb-a700f62 .ugb-icon__icon .ugb-icon-inner-svg svg *{color:var(--ast-global-color-8) !important;fill:var(--ast-global-color-8) !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-icon__content-wrapper\"><div class=\"ugb-icon__item ugb-icon__item1\"><a class=\"ugb-icon__icon onlace\" rel=\"\" href=\"https:\/\/intranet2.visualled.com\/site\/login\"><div class=\"ugb-icon__bg-shape-wrapper\"><div class=\"ugb-icon-inner-svg\"><svg data-prefix=\"fas\" data-icon=\"user-cog\" class=\"svg-inline--fa fa-user-cog fa-w-20\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path fill=\"currentColor\" d=\"M610.5 373.3c2.6-14.1 2.6-28.5 0-42.6l25.8-14.9c3-1.7 4.3-5.2 3.3-8.5-6.7-21.6-18.2-41.2-33.2-57.4-2.3-2.5-6-3.1-9-1.4l-25.8 14.9c-10.9-9.3-23.4-16.5-36.9-21.3v-29.8c0-3.4-2.4-6.4-5.7-7.1-22.3-5-45-4.8-66.2 0-3.3.7-5.7 3.7-5.7 7.1v29.8c-13.5 4.8-26 12-36.9 21.3l-25.8-14.9c-2.9-1.7-6.7-1.1-9 1.4-15 16.2-26.5 35.8-33.2 57.4-1 3.3.4 6.8 3.3 8.5l25.8 14.9c-2.6 14.1-2.6 28.5 0 42.6l-25.8 14.9c-3 1.7-4.3 5.2-3.3 8.5 6.7 21.6 18.2 41.1 33.2 57.4 2.3 2.5 6 3.1 9 1.4l25.8-14.9c10.9 9.3 23.4 16.5 36.9 21.3v29.8c0 3.4 2.4 6.4 5.7 7.1 22.3 5 45 4.8 66.2 0 3.3-.7 5.7-3.7 5.7-7.1v-29.8c13.5-4.8 26-12 36.9-21.3l25.8 14.9c2.9 1.7 6.7 1.1 9-1.4 15-16.2 26.5-35.8 33.2-57.4 1-3.3-.4-6.8-3.3-8.5l-25.8-14.9zM496 400.5c-26.8 0-48.5-21.8-48.5-48.5s21.8-48.5 48.5-48.5 48.5 21.8 48.5 48.5-21.7 48.5-48.5 48.5zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm201.2 226.5c-2.3-1.2-4.6-2.6-6.8-3.9l-7.9 4.6c-6 3.4-12.8 5.3-19.6 5.3-10.9 0-21.4-4.6-28.9-12.6-18.3-19.8-32.3-43.9-40.2-69.6-5.5-17.7 1.9-36.4 17.9-45.7l7.9-4.6c-.1-2.6-.1-5.2 0-7.8l-7.9-4.6c-16-9.2-23.4-28-17.9-45.7.9-2.9 2.2-5.8 3.2-8.7-3.8-.3-7.5-1.2-11.4-1.2h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c10.1 0 19.5-3.2 27.2-8.5-1.2-3.8-2-7.7-2-11.8v-9.2z\"><\/path><\/svg><\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 600 600\" class=\"ugb-icon__bg-shape\"><path d=\"M360.8 102.1c81.5 74.3 160 178.8 148.2 276.6-11.5 97.8-112.9 188.6-215.5 213.8C191 617.4 87.3 577.1 39.1 517.1-8.8 457.2-1.2 377.6 3.5 321c5-56.6 7.6-90.2 24.9-149.6 17.5-59.7 49.4-145.2 108-166.2 58.2-20.8 143.1 22.7 224.4 96.9zM573 23.7c38.7 39.6 34.9 131.3-5.8 137.5C526.6 167.5 449 88.3 451 42.5c1.8-45.9 83.3-58.4 122-18.8z\"><\/path><\/svg><\/div><\/a><h3 class=\"ugb-icon__title\"><strong><strong><strong>ZONA DE CLIENTE<\/strong><\/strong><\/strong><\/h3><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Na nossa zona de clientes poder\u00e1 aceder ao&nbsp;<strong>portal de suporte*<\/strong>* (em processo de desenvolvimento), onde se encontram todas as formas poss\u00edvel de assist\u00eancia ao cliente num \u00fanico e c\u00f3modo portal web.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-column ugb-column ugb-066df64 ugb-column--design-plain ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-066df64.ugb-column{margin-top:0px !important;margin-bottom:0px !important;margin-right:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important}}@media screen and (min-width:768px){.ugb-066df64 > .ugb-inner-block > .ugb-block-content > *{padding-top:0px !important;padding-bottom:0px !important;padding-right:0px !important;padding-left:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-066df64-column-wrapper ugb--shadow-0\"><div class=\"ugb-column__content-wrapper\">\n<div class=\"wp-block-ugb-container ugb-container ugb-3ad7b42 ugb-container--v2 ugb-container--design-plain ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-3ad7b42.ugb-container{margin-top:0px !important;margin-bottom:0px !important;padding-top:0px !important;padding-bottom:0px !important}}@media screen and (min-width:768px){.ugb-3ad7b42 > .ugb-inner-block > .ugb-block-content > *{padding-top:25px !important;padding-bottom:30px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-3ad7b42-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-3ad7b42-content-wrapper\">\n<p class=\"wp-block-paragraph\"><strong>Quer contactar o servi\u00e7o de assist\u00eancia t\u00e9cnica agora?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-3b3525b ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-3b3525b.ugb-spacer{height:10px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f65726-o1\" lang=\"pt\" dir=\"ltr\" data-wpcf7-id=\"65726\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/36499#wpcf7-f65726-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"65726\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f65726-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:65726,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-6.1.5&quot;:true}}\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAACHJ-xhsXvJflLxK\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Empresa\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"O seu endere\u00e7o de correio electr\u00f3nico\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Assunto\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"A sua mensagem\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"alignfull wp-block-ugb-container ugb-container ugb-833ed63 ugb-container--v2 ugb-container--design-plain ugb-main-block ugb-main-block--inner-center ugb--has-block-background\"><style>.ugb-833ed63.ugb-container{background-color:#161616}.ugb-833ed63.ugb-container:before{background-color:#161616}@media screen and (min-width:768px){.ugb-833ed63.ugb-container{margin-top:0px !important;margin-bottom:0px !important;padding-top:30px !important;padding-right:35px !important;padding-bottom:40px !important;padding-left:35px !important}}<\/style><div class=\"ugb-inner-block ugb-inner-block--center\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-833ed63-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-833ed63-content-wrapper\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"informacion-y-faqs-sobre-pantallas-led\"><span style=\"color: #ffffff;\" class=\"ugb-highlight\"><strong>INFORMA\u00c7\u00c3O E PERGUNTAS FREQUENTES SOBRE PAIN\u00c9IS LED<\/strong><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><span style=\"color: #ffffff;\" class=\"ugb-highlight\">\u00c9 prov\u00e1vel que a nossa p\u00e1gina web possa ajudar a&nbsp;<strong>resolver a maioria das perguntas que tiver sobre pain\u00e9is LED.<\/strong><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"color: #ffffff;\" class=\"ugb-highlight\">Na Visual Led queremos oferecer a maior informa\u00e7\u00e3o poss\u00edvel sobre pain\u00e9is LED para que os clientes interessados possam aprender tudo o que \u00e9 necess\u00e1rio sobre aspetos t\u00e9cnicos dos pain\u00e9is LED. Para tal, reunimos as perguntas mais comuns e outros conte\u00fados de informa\u00e7\u00e3o t\u00e9cnica na p\u00e1gina Quest\u00f5es? no nosso site.<\/span><\/p>\n\n\n\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-feb31f0 ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-feb31f0.ugb-spacer{height:10px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"alignwide wp-block-ugb-button ugb-button-wrapper ugb-d992816 ugb-button--collapse-mobile ugb-main-block\"><style>.ugb-d992816 .ugb-block-content{justify-content:center !important}.ugb-d992816 .ugb-block-content .ugb-button{border-radius:5px}.ugb-d992816 .ugb-button1 .ugb-button--inner{font-size:18px !important;font-weight:800 !important;text-transform:uppercase !important;letter-spacing:0.5px !important;color:#ff6900 !important}.ugb-d992816 .ugb-button1{border-color:#ff6900 !important;border-radius:5px !important}.ugb-d992816 .ugb-button1:hover .ugb-button--inner{color:#ff6900 !important}.ugb-d992816 .ugb-button1:before{border-radius:5px !important}.ugb-d992816 .ugb-inner-block{text-align:center}@media screen and (min-width:768px){.ugb-d992816.ugb-button-wrapper{margin-bottom:0px !important}}@media screen and (max-width:768px){.ugb-d992816 .ugb-block-content{flex-direction:column;align-items:center}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-button-container\"><a class=\"ugb-button1 ugb-button ugb-button--size-normal ugb-button--design-ghost\" href=\"https:\/\/visualled.com\/pt\/porque-escolher-visual-led\/\" rel=\"\" title=\"\"><span class=\"ugb-button--inner\">Ir para a p\u00e1gina Quest\u00f5es e perguntas frequentes<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"alignfull wp-block-ugb-container ugb-container ugb-4c85725 ugb-container--v2 ugb-container--design-plain ugb-main-block ugb-main-block--inner-center ugb--has-block-background\"><style>@media screen and (min-width:768px){.ugb-4c85725.ugb-container{margin-bottom:0px !important;padding-top:0px !important;padding-right:35px !important;padding-bottom:0px !important;padding-left:35px !important}}<\/style><div class=\"ugb-inner-block ugb-inner-block--center\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-4c85725-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-4c85725-content-wrapper\">\n<div class=\"aligncenter wp-block-ugb-columns ugb-columns ugb-e7184e6 ugb-columns--design-plain ugb-columns--columns-2 ugb-main-block ugb--has-custom-content-width\"><style>.ugb-e7184e6 > .ugb-inner-block > .ugb-block-content > .ugb-columns__item{grid-template-columns:0.84fr 1.16fr !important}.ugb-e7184e6-content-wrapper{grid-column-gap:120px !important}.ugb-e7184e6-content-wrapper > .ugb-column{align-items:flex-start !important}.ugb-e7184e6-content-wrapper > .ugb-column > .ugb-inner-block{height:auto !important}.ugb-e7184e6 .ugb-inner-block{text-align:left}.ugb-e7184e6.ugb-columns > .ugb-inner-block{max-width:1440px !important}@media screen and (min-width:768px){.ugb-e7184e6.ugb-columns{margin-top:0px !important;margin-bottom:0px !important;padding-top:0px !important;padding-bottom:0px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-columns__item ugb-e7184e6-content-wrapper\">\n<div class=\"wp-block-ugb-column ugb-column ugb-334a60e ugb-column--design-plain ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-334a60e > .ugb-inner-block > .ugb-block-content > *{justify-content:flex-start}}.ugb-334a60e > .ugb-inner-block > .ugb-block-content > *{justify-content:flex-start !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-334a60e-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"como-funciona-el-servicio-de-asistencia-tecnica\">COMO FUNCIONA O SERVI\u00c7O DE ASSIST\u00caNCIA T\u00c9CNICA?<\/h2>\n\n\n\n<div class=\"wp-block-ugb-spacer ugb-spacer ugb-f4aa81c ugb-spacer--v2 ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-f4aa81c.ugb-spacer{height:20px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-spacer--inner\"><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Caso tenha algum problema com o funcionamento do seu painel&nbsp;<strong>pode contactar o servi\u00e7o t\u00e9cnico da Visual Led<\/strong>. O processo seguir\u00e1 estes 3 passos:<\/p>\n\n\n\n<div class=\"alignwide wp-block-ugb-button ugb-button-wrapper ugb-375098d ugb-button--collapse-mobile ugb-main-block\"><style>.ugb-375098d .ugb-block-content{justify-content:center !important}.ugb-375098d .ugb-block-content .ugb-button{border-radius:5px}.ugb-375098d .ugb-button1 .ugb-button--inner{font-size:18px !important;font-weight:800 !important;text-transform:uppercase !important;letter-spacing:0.5px !important;color:#ff6900 !important}.ugb-375098d .ugb-button1{border-color:#ff6900 !important;border-radius:5px !important}.ugb-375098d .ugb-button1:hover .ugb-button--inner{color:#ff6900 !important}.ugb-375098d .ugb-button1:before{border-radius:5px !important}.ugb-375098d .ugb-inner-block{text-align:center}@media screen and (min-width:768px){.ugb-375098d.ugb-button-wrapper{margin-bottom:0px !important;padding-top:20px !important}}@media screen and (max-width:768px){.ugb-375098d .ugb-block-content{flex-direction:column;align-items:center}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-button-container\"><a class=\"ugb-button1 ugb-button ugb-button--size-normal ugb-button--design-ghost\" href=\"#correo\" rel=\"\" title=\"\"><span class=\"ugb-button--inner\">CONtactar CON SAT<\/span><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-column ugb-column montaje ugb-b73c681 ugb-column--design-plain ugb-main-block\"><style>@media screen and (min-width:768px){.ugb-b73c681 > .ugb-inner-block > .ugb-block-content > *{justify-content:center}}.ugb-b73c681 > .ugb-inner-block > .ugb-block-content > *{justify-content:center !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-b73c681-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td>1<\/td><td><h3><strong>Contacto com o servi\u00e7o t\u00e9cnico<\/strong><\/h3>Use as formas de contacto que lhe proporcionamos para explicar o seu problema em detalhe e da forma mais clara poss\u00edvel. Recomendamos que acompanhe a sua explica\u00e7\u00e3o com fotos ilustrativas da ocorr\u00eancia.<\/td><\/tr><tr><td>2<\/td><td><h3><strong>An\u00e1lise e diagn\u00f3stico<\/strong><\/h3>Com os dados apresentados, os nossos t\u00e9cnicos v\u00e3o estudar quais as poss\u00edveis causas do seu problema. Nesta fase \u00e9 poss\u00edvel que se coloquem em contacto consigo para obter mais informa\u00e7\u00f5es ou fazer um diagn\u00f3stico remoto.<\/td><\/tr><tr><td>3<\/td><td><h3><strong>Resolu\u00e7\u00e3o de ocorr\u00eancias<\/strong><\/h3>Uma vez diagnosticado o problema, proporcionar-lhe-emos as formas poss\u00edveis de solucion\u00e1-lo.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SUPORTE E SERVI\u00c7O T\u00c9CNICO A nossa equipa de assist\u00eancia t\u00e9cnica est\u00e1 \u00e0 sua disposi\u00e7\u00e3o atrav\u00e9s das seguintes formas de contacto. FORMAS DE CONTACTO COM O SAT DA [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-36499","page","type-page","status-publish","hentry"],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","menu-24x24":"","menu-34x34":"","menu-48x48":""},"post_excerpt_stackable_v2":"<p>SUPORTE E SERVI\u00c7O T\u00c9CNICO A nossa equipa de assist\u00eancia t\u00e9cnica est\u00e1 \u00e0 sua disposi\u00e7\u00e3o atrav\u00e9s das seguintes formas de contacto. FORMAS DE CONTACTO COM O SAT DA VISUAL LED Em caso de qualquer incidente com o funcionamento do seu ecr\u00e3, pode contactar o servi\u00e7o t\u00e9cnico da Visual Led. CORREIO ELETR\u00d3NICO Envie um correio eletr\u00f4nico para o nosso departamento t\u00e9cnico.&nbsp;Este \u00e9 o m\u00e9todo mais recomend\u00e1vel para registar uma incid\u00eancia. O nosso \u00edndice de resolu\u00e7\u00e3o satisfat\u00f3ria de quest\u00f5es via correio eletr\u00f3nico \u00e9 de mais de 90% ZONA DE CLIENTE Na nossa zona de clientes poder\u00e1 aceder ao&nbsp;portal de suporte** (em processo de&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Samuel Fernandez","url":"https:\/\/visualled.com\/pt\/author\/samuel\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/pages\/36499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/comments?post=36499"}],"version-history":[{"count":2,"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/pages\/36499\/revisions"}],"predecessor-version":[{"id":84199,"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/pages\/36499\/revisions\/84199"}],"wp:attachment":[{"href":"https:\/\/visualled.com\/pt\/wp-json\/wp\/v2\/media?parent=36499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}